Support Library
- Lucidworks Technical Support
- Support Portal quick start guide
- Email notifications not received from Support Portal
- File upload option not appearing on Support Portal
- Partner Support
- Request access for additional users in Support Portal
Product Training
Security Bulletins
- CVE-2021-44228, CVE-2021-45046, CVE-2021-45105, and CVE-2021-44832 / Log4Shell: Log4J with JNDI enabled allowed arbitrary code execution
- CVE-2022-22963 and CVE-2022-22965 / Spring4Shell: Spring Framework allows remote code execution
- CVE-2022-3786 and CVE-2022-3602: OpenSSL vulnerabilities
- CVE-2022-39135: Apache Calcite allows XML External Entity (XXE) attack
- CVE-2022-42889 / Text4Shell: Apache Commons Text allows remote code execution
- CVE-2023-44487 / Rapid Reset: HTTP/2 protocol allows DDoS attacks
Troubleshooting
- Analyzing a Jetty request file via command line
- API Error When Retrieving Job Schedule and Data Source Run Status in Fusion Admin
- API Gateway logs warning about missing primary port name in Fusion 5.9.9
- API Gateway Timeouts
- API Gateway warning in Fusion 5.9.9 due to missing primary port configuration
- App deletion fails due to active index pipeline subscriptions and re-import errors
How-To's
- Access datasources, pipelines, Solr collection configs via Zookeeper
- Accessing the Twigkit Maven repository
- Add new subscriber to Lucidworks Status Page
- Adding self-signed certs to the keystore so that you can connect Web / Sharepoint connector using https links
- Address compatibility issues when upgrading from Fusion 5.9.4 to 5.9.14
- Adjust logging levels in Fusion 5
Managed Fusion
Best Practices
- Apache Solr indexing performance guide
- Deep diving into the trending recommendation job
- Fusion ingestion fails due to persistent volume claim or MySQL service outage
- Javascript query stages and index stages examples
- Prevent Solr outages: Risks of excessive heap allocation
- Troubleshooting inconsistent query results in Fusion due to Solr replica configuration