General

Product Training

• Customer Resources

Support Library

• Lucidworks Technical Support
• How do I access a file sent to me from the Lucidworks support team?
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• Having Trouble Signing In?
• Predictive Merchandiser Licensing
• Fusion Server Licensing

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Troubleshooting

• How can I access the Twigkit Maven repository?
• Couldn't stop Lifecycle Managed Instance
• Getting errors when enabling Spark NLP pre-trained NER model at indexing pipeline stage
• Finding your longest running queries via the command line
• Diagnosing Kerberos issues in Solrcloud
• Changes to Twigkit Repositories

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Issues

• Apache Solr Calcite vulnerability: CVE-2022-39135
• OpenSSL vulnerabilities: CVE-2022-3786 and CVE-2022-3602
• Commons Text vulnerability: CVE-2022-42889
• Spring vulnerabilities: CVE-2022-22963 and CVE-2022-22965
• Log4j vulnerabilities: CVE-2021-44228, CVE-2021-45046, CVE-2021-45105, and CVE-2021-44832

How-To's

• Issue Solr Admin Commands via Fusion API Endpoints
• How to Delete a document in Fusion via API
• Configuring Fusion for multi-word suggestions
• Deploying AppStudio Enterprise (ASE) WAR file
• Deploy AppStudio Enterprise on Google Kubernetes Engine
• Queries for Query Examples?

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Managed Fusion

• How to submit a Managed Fusion promotion request for a Production environment
• Managed Fusion Customer Permissions
• How to report an issue during upgrade validation

Best Practices

• Zookeeper Best Practices (With Solr)

Announcements

• Update to the "My Activities" area of the portal