General

Support Library

• Lucidworks Technical Support
• Support Portal quick start guide
• Email notifications not received from the Support Portal
• Partner Support
• Reset Support Portal password

Product Training

• Training resources

Security Bulletins

• CVE-2021-44228, CVE-2021-45046, CVE-2021-45105, and CVE-2021-44832 / Log4Shell: Log4J with JNDI enabled allowed arbitrary code execution
• CVE-2022-22963 and CVE-2022-22965 / Spring4Shell: Spring Framework allows remote code execution
• CVE-2022-3786 and CVE-2022-3602: OpenSSL vulnerabilities
• CVE-2022-39135: Apache Calcite allows XML External Entity (XXE) attack
• CVE-2022-42889 / Text4Shell: Apache Commons Text allows remote code execution
• CVE-2023-44487 / Rapid Reset: HTTP/2 protocol allows DDoS attacks

Troubleshooting

• Troubleshooting Spark job failures
• Analyzing a jetty request file via command line
• Asynchronous Parser Missing in Fusion Deployment on Azure
• Back up Fusion collections along with Signals and Aggregations
• Consumer timeout issue in Kafka V2 Connector
• Crawl failing with checksum error

See all 33 articles

How-To's

• Enable Solr preferLocalShards Feature
• Access datasources, pipelines, Solr collection configs via Zookeeper
• Accessing the Twigkit Maven repository
• Adding self-signed certs to the keystore so that you can connect Web / Sharepoint connector using https links
• Analyze a thread dump from the command line
• Apache Solr upgrade guide

See all 45 articles

Managed Fusion

• Submit a Managed Fusion promotion request for a Production environment
• Fix Solr nodes in dead state
• Report an issue related to a Managed Fusion upgrade
• User permissions for Managed Fusion

Best Practices

• Apache Solr indexing performance guide
• Fusion 4.x Go-live Checklist
• Javascript query stages and index stages examples
• Prevent Solr outages: Risks of excessive heap allocation